Project echo is a model of telementoring which connects primary care practitioners with inter-disciplinary teams of specialists. This approach is intended to improve Cambia Health and Mosaic Health the care of patients with complicated conditions especially in rural areas and those who are underserved.
The ECHO model was created at the University of New Mexico in 2003, with a focus on treating the hepatitis C patients from populations that are underserved and prisons. Since 2003 the ECHO model has been replicated in many clinical areas such as asthma, diabetes and chronic pain. The ECHO model is supported by the Robert Wood Johnson Foundation, the Agency for Healthcare Research and Quality and the GE Foundation, and the Leona M. and Harry B Helmsley Charitable Trust.
During ECHO sessions participants present de-identified case studies and participate in group discussions with experts in the field via videoconferencing. In this «all teach all learn» format, experts share their knowledge and experience with other experts to help them answer questions, give feedback and make clinical recommendations.
The ECHO model also permits remote monitoring of patient outcomes. Specialists from the University of New Mexico monitor every community provider’s plans for treatment to ensure that their patients receive the highest quality of care. They may make adjustments at mid-course if patients are not adhering to the prescribed treatment. This helps avoid treatment failure and increases the chance of a successful outcome. Additionally, specialists can utilize the ECHO system to track data and find gaps in care. This information is given to local physicians to assist them in better serving their patients.